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Re: Firmware updates

Posted: Mon Jun 19, 2017 5:02 pm
by kentyang
Hi Adam,

I am totally new to this, can you please check if I have to update my DVR

Model: DS-7204HGHI-F1
Version: V.3.4.1_160422

Thank you.

Re: Firmware updates

Posted: Mon Jun 26, 2017 1:16 pm
by rasmus
rasmus wrote:
Wed May 17, 2017 7:52 pm
Hi,

I have two DS-2CD2142FWD-IS UK version with V5.4.1 build 160525. They are working properly.

I tried to upgrade to:
a) The nearest version (5.4.3) : http://www.hikvisioneurope.com/portal/? ... C%205MP%29
b) The latest version (5.4.5): http://www.hikvisioneurope.com/portal/? ... %2C1X41%29

In both cases: I get the message "upgrade failed". I tried both the Safari plugin on OSX as well as the IVM-4200 software.

Am I doing something wrong? Many thanks for your reply.
I could still use some help with this....

Re: Firmware updates

Posted: Thu Sep 07, 2017 9:52 am
by Stip1973
Hello,

I have a Hikvision NVR DS-7308NI-SE/P with firmware V2.3.7 build 131112.
I now updated it to V3.0.15 build 151230.
I thought that this was the latest version, and that I would have the line crossing and intrution detection. This is not the case.
Is there a newer version? And where can I download it?
Do I also have to update the cameras?
Is the line crossing in the firmware of the NVR, or is it in the firmware of the camera?
I use the DS-2CD2432F-IW-4 cubecamera.

All help is much appriciated. ;)

Re: Firmware updates

Posted: Thu Sep 07, 2017 10:07 am
by Stip1973
Hello,

It is of course a NVR DS-7608NI-SE/P instead of a DS-7308NI-SE/P.

Greetz

Re: Firmware updates

Posted: Fri Sep 08, 2017 12:48 pm
by adam
Virtual host is in the web interface under network > advanced.

If it fails double check the firmware/try a previous version between the latest and your current firmware.

Re: Firmware updates

Posted: Mon Sep 11, 2017 11:37 am
by kamara
Thanks for information, Let me ask for a firmware update guide document

Re: Firmware updates

Posted: Wed Sep 13, 2017 5:20 pm
by Maxim
I recently updated the firmware on my DS-7732NI-I4/16P NVR from V3.3.9 Build 160612 to V3.4.92 and it all appeared well it rebooted and presented a "Password" screen where it asked for my old password and then to enter a new password and verify the new password.
I entered my old password and it wouldn't accept it. I tried the old "12345" that didn't work.
From what I have since found it appears you need a special software tool that uses the devices serial number to reset the password.
Can anyone HELP PLEASE??? :?: .

Re: Firmware updates

Posted: Sun Sep 24, 2017 2:26 am
by Maxim
Well it took around seven days and a big thank you to a sympathetic tech from far away who created an "Unlock" XML file that allowed me to gain access to my NVR.
I didn't manage to activate it with the first file he created for me and he was supportive enough to create a second one which I was able to unlock the box.
I was hoping I could save some time reconfiguring the NVR settings to its previous state using one of the "Configuration" files I had created, Unfortunately not, I assume they are Firmware version specific.

Re: Firmware updates

Posted: Thu Sep 28, 2017 2:56 pm
by tony_2018
Hi,

I have the follow camera's and NVR. Can you confirm the correct firmware update please?

IP camera = Hikvision DS-2CD2432F-IW 3MP
NVR = Hikvision DS-7608NI-E2/8P

These were claimed to be US cameras.

Re: Firmware updates

Posted: Sun Oct 01, 2017 7:14 pm
by netpirat
Hello Adam,

i have big problems to update my NVR.

DS-7732N-E4/16P

Firmware: V3.3.2 build 150522

Codingversion: V5.0 build 150507

Pugin: V3.0.5.40

Webversion: V4.0.1 build 150505

I can not make an update. Not with TFTP / not witch Batch Configuratot not wit Web Interface not with Software icMS 4200.

I am frustrated.

I alwasy get the massage Update failed.

Do you have a hint for me?

I tried the firmeware from

Home » portal » Product Firmware » Back-ends » Recorder » NVR » DS-7600NI-E1(E2) 7700NI-E4

Best regards

TW