Video resolutions disappeared after firmware update

Technical forum for the hugely popular Hikvison IP range
tincl01
Posts: 2
Joined: Sun Nov 19, 2017 1:24 pm

Video resolutions disappeared after firmware update

Postby tincl01 » Sun Nov 19, 2017 1:41 pm

Hi all,
recently I updated a 4MP EXIR Turret cam ( DS-2CD2342WD-I ) with the latest V.5.5.0 firmware and now the Video resolutions are limited to 1280x720p and 1920x1080p only.
I own another Hikvision cam (Cube cam DS-2CD2442FWD-IW ) upgraded with the same firmware but here the video resolutions are all available (up to 2688x1520).

Do I miss something ?
Thanks

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