Platform access? Hik-Connect

Technical forum for the hugely popular Hikvison IP range
Anthony O
Posts: 1
Joined: Mon Mar 05, 2018 10:13 am

Platform access? Hik-Connect

Postby Anthony O » Mon Mar 05, 2018 10:24 am

I’m trying to configure remote access to my NVR via Hik-Connect.
There are currently settings in the platform access tab for ezviz. However I can delete these to enter his-connect details. How do I reset platform access to allow me to enter his-connect information and log in?

adam
Site Admin
Posts: 144
Joined: Thu Jul 14, 2016 2:50 pm

Re: Platform access? Hik-Connect

Postby adam » Mon Feb 04, 2019 9:23 am

A firmware update is required if possible on older boxes to get Hik Connect working


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