Page 1 of 1

i cant reset ds-2cd2141g1-idw1 2.8

Posted: Mon Mar 11, 2019 9:20 am
by daskalosjim
Hello, I'm a security systems installer.
I bought from hikvision greece 4 cams ds-2cd2141g1-idw1 2.8 new.
when I went to install them, did not ask me to enter a new password.
I tried all the recovery methods but nothing.
I tried all the known codes but nothing again.
cameras do not want to reset

any idea or help

thanks.

Re: i cant reset ds-2cd2141g1-idw1 2.8

Posted: Tue Mar 12, 2019 9:55 pm
by adam
Is there a reset button to try holding while powering on?

Re: i cant reset ds-2cd2141g1-idw1 2.8

Posted: Mon Apr 08, 2019 9:26 pm
by grkpete
Hi, I'm having the same problem with the same model camera: It's as if a password had already been provided (setting the password was never proposed when first logging in to the camera IP). In addition, a button that looks like the factory reset button doesn't seem to work - the camera is still shown as active in SADP. Was there a resolution to the OP problem that may help me as well?

Re: i cant reset ds-2cd2141g1-idw1 2.8

Posted: Thu Apr 11, 2019 7:25 pm
by unboxinghikvision
Hello all.
https://www.youtube.com/channel/UCi3gQr ... xd_Bz_HXLw
Hikvision just changed firmware for some models, now they came "active" and username is admin and password is: admin+securitycode (it is marked on camera label) , for example password may be admin04038427
Hope this information help all of you. Hikvision did not changed user manual with this information.
I will repost a video about this "new" bug from Hikvision cameras.
https://youtu.be/pDMC3MIV7wM