Prevent Third Party Access to CCTV

Info and support on remote viewing on a Hikvision product.
Ianfla01
Posts: 1
Joined: Sat Aug 05, 2017 1:53 pm

Prevent Third Party Access to CCTV

Postby Ianfla01 » Sat Aug 05, 2017 2:05 pm

I recently had a CCTV installed by a third party and they set me up on the Hik-Connect App to access my video remotely.

When the App was setup, access was shared to my account by the third party provider who appeared to have admin rights on the system. For privacy reasons, I want to ensure that any rights the third party provider had to access my video feed are removed and that only I have access to it.

Any suggestions on how to accomplish this would be greatly appreciated.

Thanks

adam
Site Admin
Posts: 130
Joined: Thu Jul 14, 2016 2:50 pm

Re: Prevent Third Party Access to CCTV

Postby adam » Mon Aug 07, 2017 1:16 pm

You need to ask them to delete the device from their account - and then you can add it a new from yours...


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