Hikvision UK & Ireland Disclaimer: Hikvision UK Limited sells products only through authorised distribution partners...

Including important information as to why you should only buy from an authorized Hikvision reseller
adam
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Hikvision UK & Ireland Disclaimer: Hikvision UK Limited sells products only through authorised distribution partners...

Postby adam » Wed Jan 11, 2017 11:38 pm

An important notice from Hikvision:

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Hikvision UK Limited only sells products through our authorized distribution partners. We value all of our industry partners and are proud of the relationships we have developed to help expand the use of our innovative video surveillance products and solutions. Our authorized Hikvision distribution partners have committed to serve as a link across the UK and Ireland value chain by providing excellent pre- and post-sale customer service.

Unfortunately, not every organisation currently selling Hikvision products has been authorized by Hivkision UK. There are possibilities that un-authorized dealers may sell counterfeit, used, or damaged products, which may have been altered with modified firmware and as such will not work or continue to work with legitimate products supplied through authorized channels. As per our company policy, Hikvision manufacturer's warranty will be void, since the product is no longer in original factory condition, and Hikvision offices will not provide any support or assistance with these products.

Please be informed that the authorized Hikvision UK distribution partner is officially entitled to describe itself as "Authorized Distributor" or "Authorized Resellers" and allowed to use the following protected branded logo's. Hikvision does not allow anyone, or consider them authorized to sell our products on open internet platform such as eBay, Amazon, Aliexpress, Snapdeal etc.
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Before purchasing Hikvision products from an organisation, all customers should satisfy themselves that the company is "authorized". You should also consider if you are willing to risk your security systems by knowingly buying a product that could fail to safeguard the assets it was supposed to protect. The benefits of buying through authorized partners are clear:

hikvision table.jpg
hikvision table.jpg (77.92 KiB) Viewed 1161 times
If you have any questions or concerns about the official status of your Hikvision partners before your purchase, please contact Hikvision UK Customer Service at sales.uk@hikvision.com who can confirm their official status.

Thank you for your continued support of our industry-leading video surveillance products.

Hikvision UK Limited.

dirlv
Posts: 1
Joined: Sun May 21, 2017 6:04 pm

Re: Hikvision UK & Ireland Disclaimer: Hikvision UK Limited sells products only through authorised distribution partners

Postby dirlv » Sun May 21, 2017 6:12 pm

Yes this is true that Hikvision recommend to buy production from authorized distributors, but there is problem - all authorized distributors didn't work with end customers:( and only installers companies can buy from distributors and has good price for it.

[links removed due to forum rules]

adam
Site Admin
Posts: 130
Joined: Thu Jul 14, 2016 2:50 pm

Re: Hikvision UK & Ireland Disclaimer: Hikvision UK Limited sells products only through authorised distribution partners

Postby adam » Fri Jun 02, 2017 8:35 am

There is not a problem in the UK for example as under distributors you have authorized re-sellers who can sell to end users like www.cctvkits.co.uk


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